Privacy Policy

Last updated: Feb 9 2026

This Privacy Policy describes how Oxford Reed (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from oxfordreed.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information we collect depends on how you interact with us.

In addition to the specific uses outlined below, we may use your information to communicate with you, improve our Services, comply with legal obligations, enforce our terms, and protect our rights and the rights of others.

What Personal Information We Collect

Information We Collect Directly from You

Information you submit through our Services may include:

  • Contact details (name, address, phone number, email address)

  • Order information (billing and shipping address, payment confirmation, email, phone number)

  • Account information (username, password, and security details)

  • Customer support communications

Providing certain information may be required to access specific features of the Services.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”) through cookies and similar technologies. This may include device information, browser type, IP address, and interaction data.

Information We Obtain from Third Parties

We may receive information from third parties such as:

  • Shopify, which supports our Site and Services

  • Payment processors that handle payment information to complete transactions

  • Advertising and analytics partners using tracking technologies (pixels, cookies, SDKs)

All third-party data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

Providing Products and Services

We use personal information to process payments, fulfil orders, manage accounts, arrange shipping, handle returns, and provide customer support.

Marketing and Advertising

We may use your information to send promotional communications and show relevant advertising.
For EEA and UK residents, the legal basis is legitimate interest under Article 6(1)(f) GDPR.

Security and Fraud Prevention

We use information to prevent fraud and secure our Services.
Legal basis: legitimate interest under GDPR.

Communication and Service Improvement

We use personal information to respond to enquiries and improve our Services.

Cookies

We use cookies to operate and improve our Site, remember preferences, run analytics, and tailor advertising. For details on Shopify-related cookies, see:
https://www.shopify.com/legal/cookies

You may control cookies through your browser settings, though disabling cookies may affect functionality.

How We Disclose Personal Information

We may share your information:

  • With service providers (payment processing, shipping, IT, analytics)

  • With marketing partners

  • With affiliates

  • To comply with legal obligations

  • In connection with a business transaction

We do not use or disclose sensitive personal information without consent.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or content.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from children under 16.

Security and Retention

We take reasonable steps to protect personal data but cannot guarantee absolute security. Data is retained only as long as necessary to fulfil its purpose or comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Data portability

  • Restrict processing

  • Withdraw consent

  • Appeal decisions

  • Manage marketing preferences

You may exercise these rights by contacting us.

Complaints

If you have concerns about how we process personal information, please contact us.
You may also lodge a complaint with your local data protection authority.

International Users

Your data may be processed outside your country. Where data is transferred outside the UK or EEA, we rely on recognised safeguards such as Standard Contractual Clauses.

Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Store name: Oxford Reed
Phone: +31 6 43799373
Email: info@oxfordreed.com

Business hours:
Monday – Friday, 9:00 am – 5:00 pm (UK time)