Billing Terms & Conditions

Accepted Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover

  • Apple Pay

  • Google Pay

  • Shop Pay

Payment Security

We use Shopify’s secure payment system and fraud detection tools to help identify and prevent fraudulent transactions.

For higher-value transactions, we may request additional identity verification through reputable third-party services (such as Stripe Identity) to ensure the security of your purchase. If verification is required, you will be notified before your order is processed.

Supported Currencies

Purchases can be made in currencies supported by Shopify.
Final charges are processed at checkout based on the selected currency.

Please note that exchange rates are determined by Shopify and your payment provider and may differ slightly from displayed conversion rates.

Customs, Import Duties, and Taxes

For international orders, customers may be responsible for any applicable customs duties, import taxes, or additional charges imposed by local authorities.

These charges vary by country and are not controlled by Oxford Reed. We recommend checking with your local customs office before placing an order.

Refunds and Cancellations

Cancellations

Orders may be cancelled within 4 hours of purchase.

Refunds

Refunds are issued to the original payment method and may take 5–10 business days to appear, depending on your payment provider.

All refunds are subject to our Return Policy.

Contact Information

If you have any questions regarding payments, please contact us:

Store name: Oxford Reed
Phone: +31 6 43799373
Email: info@oxfordreed.com

Business hours:
Monday – Friday, 9:00 am – 5:00 pm (UK time)